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Call number : 121.55-WARD
Table of Contents:
1. Introduction. 2. A Digital World . 3. Networks. 4. Individuals Online. 5. Web Business Models. 6. Customer Support & Online Quality. 7. Personalization. 8. New Product Development and the Net. 9. Traffic and Brand Building. 10. Online Community. 11. Pricing in an Online World. 12. ECommerce. 13. Internet Marketing Plans. 14. Organizing for the Net.
DIRECT MARKETING ; INTERNET ; ELECTRONIC COMMERCE ; CONSUMER BEHAVIOR