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Book
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4ème Call number : 121.07-ZEITH
SERVICES MARKETING ; CUSTOMER SERVICE ; CUSTOMER RELATIONSHIP MANAGEMENT ; CUSTOMER ; QUALITY MANAGEMENT ; CONSUMER BEHAVIOR
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4
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3ème european edition Call number : 121.07-ZEITH
4 ème Call number : 121.07-ZEITH
Book [3]
2021 [1]
2016 [1]
2006 [1]
CONSUMER BEHAVIOR [3]
CUSTOMER [3]
CUSTOMER RELATIONSHIP MANAGEMENT [3]
CUSTOMER SERVICE [3]
QUALITY MANAGEMENT [3]
SERVICES MARKETING [3]
BITNER Mary Jo [3]
GREMLER Dwayne D. [3]
ZEITHAML Valarie A. [3]
WILSON Alan [2]
Or
And
OR / AND
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