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Book
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Call number : 124.16-RUST
CUSTOMER ; CONSUMER ; SATISFACTION ; STRATEGY ; MARKETING MANAGEMENT
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Call number : 113.51-RUST
QUALITY MANAGEMENT ; STRATEGY ; CUSTOMER LOYALTY MANAGEMENT ; SATISFACTION ; ADVERTISING TECHNIQUE ; BRAND IMAGE
Book [2]
2000 [1]
1994 [1]
SATISFACTION [2]
STRATEGY [2]
ADVERTISING TECHNIQUE [1]
BRAND IMAGE [1]
CONSUMER [1]
CUSTOMER [1]
CUSTOMER LOYALTY MANAGEMENT [1]
MARKETING MANAGEMENT [1]
QUALITY MANAGEMENT [1]
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RUST Roland T. [2]
OLIVIER Richard L. [1]
ZEITHAML Valarie A. [1]
Or
And
OR / AND
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