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Chapitre : Service Failure and Complaints Management: an Overview.

Chapter

ORSINGHER Chiara ; DE KEYSER Arne ; VARGA Dorottya ; VAN VAERENBERGH Yves

2023

823-846

CUSTOMER RELATIONSHIP MANAGEMENT ; SATISFACTION

Language : English

Location : Nice Library

Material : Paper

Faculty's books : Oui

Owner : Bibliothèque

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