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e-book : Strategic marketing for health care organizations: building a customer-driven health system.

Livre électronique

KOTLER Philip ; SHALOWITZ Joel ; STEVENS Robert J.

JOSSEY-BASS

2008

531

MARKETING STRATEGIQUE ; SANTE

Lien ebook : https://search.ebscohost.com/login.aspx?direct=true&authtype...

eISBN : 9780470249093

Sommaire :
Part One
One: The Role of Marketing in Health Care Organizations
Two: Defining the Health Care System and Its Trade-Offs
Three: The Health Care Industry and Marketing Environment
Four: Determinants of the Utilization of Health Care Services

Part Two
Five: Strategy and Market Planning
Six: How Health Care Buyers Make Choices
Seven: Using Market Information Systems and Marketing Research
Eight: Market Segmentation, Targeting, Positioning, and Competition

Part Three
Nine: Shaping and Managing Product and Service Offerings
Ten: Developing and Branding New Offerings
Eleven: Pricing Strategies and Decisions in Health Care
Twelve: Designing and Managing Health Care Marketing Channels
Thirteen: Designing and Managing Integrated Marketing Communications
Fourteen: Personal Marketing Communications: Word-of-Mouth, Sales, and Direct Marketing

Part Four
Fifteen: Organizing, Implementing, and Controlling Marketing
Glossary
Index

Langue : Anglais

Localisation : Bibliothèque Campus de Nice

Support : Numérique

Etat : Présent

Propriétaire : Bibliothèque