Benchmarking : the search for industry best practices that lead to superior performance.
1989
299
113.95-CAMP
BENCHMARKING ; PERFORMANCE ; QUALITY MANAGEMENT ; BUSINESS INTELLIGENCE ; COMPETITIVENESS ; PRODUCTION MANAGEMENT
No. | Call n° | Bar code | Commentary | |
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1 | [not for loan] | |||
2 | [available] | |||
3 | Réserve - Ask a librarian [available] |
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4 | Réserve - Ask a librarian [available] |
Comment :
ISBN 13 : 978-1563273520
Contents :
1. Introduction
2. Why Benchmark ?
3. What to Benchmark
4. Identifying Comparative Companies (Benchmarking Partners)
5. Data Collection Methods
6. Determining the Current Competitive Gap
7. Projecting Future Performance Levels
8. Communicating Benchmark Findings
9. Establishing Functional Goals
10. Developing Action Plans
11. Implementing Specific Actions and Monitoring Progress
12. Recalibrating
13. Beyond Benchmarking
Language : English
Figure(s) : Tableau(x)
Location : Nice Library
Material : Paper
Statement : Présent
Owner : Bibliothèque