ISBN 13 : 978-0-7475-4384-8

Sommaire : Contents

1 Beyond Expertise
The New Yardstick
Competencies of the Stars
The Hard Case for Soft Skills

2 Self-Mastery
The Inner Rudder
Self-Control
What Moves Us

3 People Skills
Social Radar
The Arts of Influence
Collaboration, Teams, and the Group IQ

4 A New Model of Learning
The Billion-Dollar Mistake
Best Practices

5 The Emotionally Intelligent Organization
Taking the Organizational Pulse
The Heart of Performance

Some Final Thoughts
Appendix 1 Emotional Intelligence
Appendix 2 Calculating the Competencies of Stars
Appendix 3 Gender and Empathy
Appendix 4 Strategies for Leveraging Diversity
Appendix 5 Further Issues in Training

Langue : Anglais

Lieu d'édition : LONDRES

Localisation : Bibliothèque Campus de Nice

Support : Papier

Etat : Présent

Propriétaire : Bibliothèque