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Global Call Centers : Achieving Outstanding Customer Service Across Cultures & Time Zones.

GRANERED Erik

NICHOLAS BREALEY PUBLISHING

2005

206

1904838030

224.23-GRANE

CALL CENTER ; CUSTOMER SERVICE ; CUSTOMER RELATIONSHIP MANAGEMENT ; INTERCULTURAL MANAGEMENT


Number of copies : 1
No. Call n° Bar code Commentary
1 [available]

Language : English

Location : Nice Library

Material : Paper

Statement : Présent

Owner : Bibliothèque