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The Financial Services Marketing Handbook : Tactics and Techniques that Produce Results.

EHRLICH Evelyn ; FANELLI Duke

BLOOMBERG PRESS

2004

262

1576601560

124.62-EHRLI

BANQUE SECTEUR ; MARKETING DES SERVICES ; CONSOMMATEUR ; RELATIONS PUBLIQUES ; PLAN MARKETING ; SPONSORING ; MARKETING DIRECT ; TIC ; SEGMENTATION ; BANQUE SECTEUR


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Sommaire : Introduction.
Products or Services?
Financial Services as Products.
Financial Services as Services.
Service Is What It's About.
Marketing Money Is Different.
Psychology of Money.
Third-Party Relationships.
Multiple Sales Channels.
How End Users Select a Financial Services Provider.
Cost Doesn't Matter Very Much.
"Stickiness" of Money Decisions.
Legal and Regulatory Constraints.
Successful Financial Marketing.
Getting the Most from This Book.

Section One: Strategic Market Planning.

1 Segmentation.
2 Positioning and Branding.
3 The Market Plan.

Section Two: Marketing Tactics.

4 Media Advertising.
5 Public Relations.
6 Sponsorship and Event Marketing.
7 Direct Marketing.
8 The Internet.
9 Personal Selling.
10 Trade Shows and Seminars.
11 Relationship Marketing.

Conclusion.

APPENDIX: Applying Marketing Principles to Sales Practice.

Index.

Langue : Anglais

Illustration(s) : Graphique(s)

Localisation : Bibliothèque Campus de Nice

Support : Papier

Etat : Présent

Propriétaire : Bibliothèque