Commentaire :

Sommaire :
I. PERSONAL SKILLS.

1. Developing Self-Awareness.
2. Managing Personal Stress.
3. Solving Problems Analytically and Creatively.

II. INTERPERSONAL SKILLS.

4. Coaching, Counseling, and Supportive Communication.
5. Gaining Power and Influence.
6. Motivating Others.
7. Managing Conflict.

III. GROUP SKILLS.

8. Empowering and Delegating.
9. Building Effective Teams and Teamwork.

IV. SPECIFIC COMMUNICATION SKILLS.

Supplement A. Making Oral and Written Presentations.
Supplement B. Conducting Interviews.
Supplement C. Conducting Meetings.
Appendix I. Scoring Keys and Supplemental Materials.
Appendix II. Glossary.
Appendix III. References.
Index.

Notes : Réserve – Ask a librarian

Langue : Anglais

Edition : 2ème

Lieu d'édition : CAMBRIDGE

Illustration(s) : Graphique(s) ; Tableau(x)

Localisation : Bibliothèque Campus de Nice

Support : Papier

Etat : Présent

Propriétaire : Bibliothèque