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La Qualité de service : à la conquête du client.

HOROVITZ Jacques

INTER EDITIONS

1987

178

2-7296-0196-1

113.51-HOROV

QUALITY MANAGEMENT ; SERVICE ; CUSTOMER SERVICE ; SERVICES MARKETING ; AFTER SALE SERVICE ; NORM


Number of copies : 1
No. Call n° Bar code Commentary
1 [available]

Nbre volumes : 1

Language : French

Material : Paper

Owner : Bibliothèque