ISBN 13 : 978-1119553021

Sommaire :
Introduction: Problem Solving for the Challenges of the Twenty-First Century

Chapter 1 Learn the Bulletproof Problem Solving Approach
A straightforward seven-step process is the key to bulletproof problem solving.

Chapter 2 Define the Problem
Take time upfront to fully understand the problem and its context.

Chapter 3 Problem Disaggregation and Prioritization
Cleave the problem into manageable parts.

Chapter 4 Build a Great Workplan and Team Processes
Drive your workplans from hypotheses to action for efficient problem solving.

Chapter 5 Conduct Analyses
Start with summary statistics and heuristics to find simple answers to complex problems.

Chapter 6 Big Guns of Analysis
Employ sophisticated tools of analysis with confidence when they are needed.

Chapter 7 Synthesize Results and Tell a Great Story
Synthesize your analysis and turn it into a compelling narrative.

Chapter 8 Problem Solving with Long Time Frames and High Uncertainty
Add tools to address issues of long time frames and uncertainty.

Chapter 9 Wicked Problems
Unpick wicked problems to yield surprising insights.

Chapter 10 Becoming a Great Problem Solver
The magic of the bulletproof process is now yours.
Appendix: Blank Worksheets for You to Try
About the Authors
Acknowledgments
Index

Langue : Anglais

Lieu d'édition : TORONTO

Localisation : Bibliothèque Campus de Nice

Support : Papier

Etat : Présent

Propriétaire : Bibliothèque