ISBN 13 : 978-0609608005

Contents : Introduction
1. Your greatest weakness in negotiation
2. The Columbo effect
3. Start with no
4. Success comes from this foundation
5. Stop trying to control the outcome
6. What do you say?
7. How do you say it?
8. Quiet your mind, create a blank slate
9. Know their “pain”, paint their “pain”
10. The real budget and how to build it
11. The shell game
12. Have an agenda and work it
13. Present your case, if you insist
14. Life's greatest lesson
Conclusion

Language : English

Location : Nice Library

Material : Paper

Statement : Présent

Owner : Bibliothèque