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e-book : Operations Rules : Delivering Customer Value Through Flexible Operations.

Ebook

SIMCHI-LEVI David

CAMBRIDGE BUSINESS PUBLISHERS

2010

239

LOGISTICS ; OPERATIONAL RESEARCH ; CUSTOMER RELATIONSHIP MANAGEMENT

Link to the ebook : https://login.ezproxy.univ-catholille.fr/login?url=https://s...

eISBN : 9780262289023

Contents :
Preface

1 The Value of Operations
2 From Customer Value to Operations Strategy
3 Matching Products, Markets, and Strategies
4 Procurement and Supply Contracts as Competitive Weapons
5 Risk Mitigation Strategies
6 Rethinking the Role of Information Technology
7 System Flexibility
8 Process Flexibility
9 Product Design Flexibility
10 The Effects of Oil Price Volatility
11 Doing Well by Doing Good
12 Barriers to Success

Appendix A: The Bullwhip Effect
Appendix B: Rules
Index

Language : English

Location : Nice Library

Material : Electronic

Statement : Présent

Owner : Bibliothèque