Comment :

Contents :
I. PERSONAL SKILLS.

1. Developing Self-Awareness.
2. Managing Personal Stress.
3. Solving Problems Analytically and Creatively.

II. INTERPERSONAL SKILLS.

4. Coaching, Counseling, and Supportive Communication.
5. Gaining Power and Influence.
6. Motivating Others.
7. Managing Conflict.

III. GROUP SKILLS.

8. Empowering and Delegating.
9. Building Effective Teams and Teamwork.

IV. SPECIFIC COMMUNICATION SKILLS.

Supplement A. Making Oral and Written Presentations.
Supplement B. Conducting Interviews.
Supplement C. Conducting Meetings.
Appendix I. Scoring Keys and Supplemental Materials.
Appendix II. Glossary.
Appendix III. References.
Index.

Notes : Réserve – Ask a librarian

Language : English

Print : 2ème

Place of publishing : CAMBRIDGE

Figure(s) : Graphique(s) ; Tableau(x)

Location : Nice Library

Material : Paper

Statement : Présent

Owner : Bibliothèque