Lien ebook : http://ezproxy.univ-catholille.fr/login?url=https://www.vleb...

eISBN : 9783319427737

Sommaire : Contributors : Jeongmi (Jamie) Kim, Daniel R. Fesenmaier, Serena Volo, Anna Scuttari, Harald Pechlaner, Jillian M. Rickly, Scott McCabe, Tarja Salmela, Anu Valtonen, Satu Miettinen, Gianna Moscardo, Juergen Gnoth, Mike Peters, Anna S. Mattila, Lisa (Yixing) Gao, Vince Magnini, Iis P. Tussyadiah, Pietro Beritelli, Christian Laesser, Florian J. Zach, Dejan Krizaj, Astrid Dickinger and Daniel Leung, Joseph T. O'Leary.

Part I The Foundations of Tourism Design

Introduction to Tourism Design and Design Science in Tourism
Tourism Experience and Tourism Design
Emotions in Tourism: From Exploration to Design
Emotions in Tourism: From Consumer Behavior to Destination Management
Authenticity for Tourism Design and Experience
An Uncanny Night in a Nature Bubble: Designing Embodied Sleeping Experiences

Part II The Tools of Tourism Design

Stories as a Tourist Experience Design Tool
Destinations and Value Co-creation: Designing Experiences as Processes
Social Systems and Tourism Design
Atmospherics and the Touristic Experience
Designing Tourism Services in an Era of Information Overload
Technology and Behavioral Design in Tourism

Part III Managing the Dynamics of the Tourism System

The Dynamics of Destinations and Tourism Development
Experiences Through Design and Innovation Along Touch Points
When Design Goes Wrong? Diagnostic Tools for Detecting and Overcoming Failures in Service Experience
Concluding Remarks: Tourism Design and the Future of Tourism

Langue : Français

Localisation : Bibliothèque Campus de Nice

Support : Numérique

Etat : Présent

Propriétaire : Bibliothèque