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eISBN : 9780080939063

Sommaire : Preface: Management as Profession and Commitment

Introduction: Management and Manager Defined (with a Note on the History of Management)

Business Performance
The Dimensions of Management
Managing a Business: The Sears Story
What is a Business?
Business Purpose and Mission
The Power and Purpose of Objectives
Strategies, Objectives, Priorities and Work Assignments
Strategic Planning: The Entrepreneurial Skill

Performance in the Service Institution
The Multi-Institutional Society
Why Service Institutions Do Not Perform
The Exceptions and Their Lessons
Managing Service Institutions for Performance

Productive Work and Achieving Worker
The New Realities
What We Know (and Don't Know) about Work, Working and Workers
Work and Process
Controls and Tools
Worker and Working: Theories and Reality
From Personnel Management to the Leadership of People

Social Impacts and Social Responsibilities
Social Impacts and Social Problems
The Limits of Social Responsibility
Business and Government
The Ethics of Responsibility

The Manager's Work and Jobs
Why Managers?
Design and Content of Managerial Jobs
Developing Management and Managers
Management by Objectives and Self-Control
From Middle Management to Knowledge Organization
The Spirit of Performance

Managerial Skills
The Effective Decision
Managerial Communications
Controls, Control and Management
The Manager and the Budget
The Manager and the Management Sciences

Managerial Organization
Structures and Strategies
Work- and Task-Focused Design
Result- and Relations-Focused Design
The Innovative Organization
Top Management and Board
Organizational Conclusions

Conclusion: The Manager of Tomorrow

Bibliography
Glossary
Index

Langue : Anglais

Localisation : Bibliothèque Campus de Nice

Support : Numérique

Etat : Présent

Propriétaire : Bibliothèque