Commentaire :

ISBN 13 : 978-1446200698

Sommaire : Contributors : Roy C. Wood, Gareth Currie, Bert Smit, Olaf W Hermans, Geoff Marée, Stephen Ball, E. Hachemi Aliouche, Udo A Schlentrich, Simen Kooi, Marc B Stierand, John Mackillop, Bob Brotherton, Frans Melissen, Peter O'Connor, Protyush Banerjee, Marina Brinkman-Staneva, Yvonne Guerrier, Rob van Ginneken, Michael Schwarz, Marc Stierand, Constantinos Verginis, Sue Horner, John Swarbrooke, G. Barry O'Mahoney, Stan Josephi, Jane F Eastham, Alisha Ali, Theodore Benetatos, Judi Brownell, Stephen Ball.

Editor's Introduction
Accommodation, Lodging and Facilities Management
Beverages and Beverage Management
Consumer Behaviour in Hospitality
Customer Relationship Management in Hospitality
Design for Hotels
Entrepreneurship in Hospitality
Food, Beverage and Restaurant Management
Food Production and Service Systems
Franchising
Front Office Management
Gastronomy and Haute Cuisine
The Hospitality Finance Environment
Hospitality and Hospitality Management
Hospitality Management Education
Hotels, Hospitality and Sustainability
Hotels and the Internet
Hotels and Security
Housekeeping Management
Human Resource Management in Hospitality
Income Statements in Hospitality Finance
Industry Structure and Sectors in Hospitality
Information Technology in Hospitality
Innovation in Hospitality
Investing in Hotels
Marketing in Hospitality
The Meal Experience
Meetings, Incentives, conferences, Conventions and Events/Exhibitions (MICE)
Operations Management in Hospitality
Organizational Behaviour in Hospitality
Procurement in Hospitality
Revenue Management
Service Quality in Hospitality
Service, Service Industries and the Hospitality Sector
Strategy and Strategic Management in Hospitality
Women, Gender and Hospitality Employment

Langue : Anglais

Lieu d'édition : LONDON

Localisation : Bibliothèque Campus de Nice

Support : Papier

Etat : Présent

Propriétaire : Dept. Marketing vente