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2

Financial services marketing.

HARRISON Tina

FINANCIAL TIMES PRENTICE HALL

2000

332

0273632973

121.18-HARRI

FINANCIAL MARKETING ; MARKETING MANAGEMENT ; CUSTOMER RELATIONSHIP MANAGEMENT ; BANK ; ADVERTISING EFFECTIVENESS ; STRATEGIC MARKETING


Number of copies : 2
No. Call n° Bar code Commentary
1 [not for loan]
2 [available]

Comment :

ISBN 13 : 978-0-273-63297-9

Contents : Contents

1. The Financial Services Environment.
2. The Financial Services Consumer.
3. Identifying and Targeting Financial Prospects.
4. Development and Management of Financial Products.
5. Traditional Channels of Distribution
6. Technology-Driven Delivery Channels.
7. Pricing for Financial Services.
8. Communication and Promotion
9. Building Customer Relationships.
10. Customer retention and Loyalty
11. Corporate Financial Services
12. Projects.

Language : English

Figure(s) : Tableau(x) ; Schémas

Location : Nice Library

Material : Paper

Statement : Présent

Owner : Bibliothèque